Privacy policy
Privacy Policy
Last updated: November 7, 2026
This Privacy Policy explains how CTM E COM LLC, doing business as Flaviera ("we", "us"), collects, uses and shares your personal information when you visit or buy from our website.
Information we collect
- Information you give us: name, email, shipping and billing address, phone number (if provided), and your messages to our support team.
- Order information: products purchased, order value and payment confirmation. Payments are processed by our payment providers; we never see or store your full card number.
- Device and browsing information: IP address, browser, device, pages viewed and how you reached our site, collected with cookies and similar technologies.
How we use it
- To process and deliver your orders, handle returns and answer your questions.
- To prevent fraud and keep our website secure.
- To improve our website and products.
- To show you relevant ads (for example on Facebook and Instagram) and measure how they perform, when you have allowed advertising cookies.
- To send you marketing emails, only if you subscribed. You can unsubscribe at any time from the link in each email.
Who we share it with
Our e-commerce platform (Shopify), payment providers, shipping carriers, and advertising and analytics partners (such as Meta). We never sell your personal information.
Cookies
You can accept or decline non-essential cookies in the cookie banner, and change your choice at any time in your browser settings.
How long we keep it
We keep order information as long as needed for accounting and legal obligations, and other data only as long as needed for the purposes above.
Your rights
Depending on where you live (for example the EU, the UK or California), you can ask to access, correct, delete or receive a copy of your personal information, and to object to or limit some uses. Email contact@flaviera.com and we'll reply within 30 days.
Contact
CTM E COM LLC (Flaviera), 30 N Gould St, Sheridan, WY 82801, USA. Email: contact@flaviera.com.
